Deluxe Double Room
- 2 Double beds
- Shower
- Bathtub
- Balcony
- Air conditioning
Hotel · Nairobi · Nairobi
Pullman Nairobi Upper Hill
A 5-star stay in Nairobi's Upper Hill, with an indoor pool, jacuzzi, and easy access to the city center.
- Indoor pool and jacuzzi
- Free Wi-Fi throughout
- 15 minutes from Kencom House
7.9
Very good
57 reviews
Booking.com 7.9 · 57 reviews
About
Pullman Nairobi Upper Hill
Pullman Nairobi Upper Hill is a 5-star hotel situated in Nairobi's Upper Hill area, a 15-minute drive from Kencom House. The property offers a range of general facilities including currency exchange and a tour desk, making it a convenient base for both business and leisure travellers.
Guests can enjoy free Wi-Fi throughout the hotel, as well as access to an indoor pool and a jacuzzi. The hotel also features a restaurant, bar, and meeting facilities, along with amenities designed for comfort and convenience.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- High guest ratings — The hotel scores well across categories, particularly for Staff (8.7), Service (8.5), and Rooms (8.2).
- Excellent comfort — Comfort and cat7 both receive a perfect score of 10, indicating a very high level of guest satisfaction in these areas.
- Indoor pool and jacuzzi — The hotel features an indoor swimming pool and a jacuzzi, ideal for relaxation regardless of weather.
- Convenient location — Located in Upper Hill, a 15-minute drive from Kencom House, putting key Nairobi landmarks within easy reach.
–
Worth weighing
3 to weigh- Dining scores lower — The Dining category receives a relatively lower score of 7.7, suggesting that food options may not be a highlight for some guests.
- No pets allowed — The hotel does not permit pets, which may be a limitation for travellers wishing to bring their animals.
- Paid airport shuttle — While an airport shuttle is available, it comes at an additional cost.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive Club King Room
- 1 King-size bed
- Shower
- Bathtub
- Balcony
- Air conditioning
Superior King Room
- 1 King-size bed
- Shower
- Bathtub
- Balcony
- Air conditioning
Junior Suite
- 1 King-size bed
- Shower
- Bathtub
- Balcony
- Air conditioning
Executive King Suite
- 1 King-size bed
- Shower
- Bathtub
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Parking
- 24-hour reception
- Currency exchange
- Luggage storage
- Lift
- No smoking on site
- Safe deposit box
Dining
- Restaurant
- Bar/ Lounge area
- Snack bar
- Coffee shop
- In-room breakfast
- Packed lunches
- Special diet menus
Recreation
- Indoor swimming pool
- Jacuzzi
- Sun loungers
- Leisure/ TV room
- Tennis court
- Bowling
- Golf course
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/ Ticket assistance
- Welcome drink
- Paid airport shuttle
Room Amenities
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Electric kettle
- Ironing facilities
- Free toiletries
- Flat-screen TV
Business & Events
- Meeting/ Banquet facilities
- Fax/ Photocopying
Family
- Cots
- Children's buffet
- Board games
- Children's play area
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 57 reviews
Booking.com · 7.9 · 57 reviews
04 — Location
Getting around Nairobi
The property sits in Nairobi.
Getting Around: The hotel is a 15-minute drive from Kencom House, a key Nairobi landmark. Taxis and ride-hailing services are the most practical options for exploring the city.
Nearby Dining: The hotel's own restaurant and bar provide on-site dining. For other options, the Upper Hill area has a range of restaurants within a short drive.
Kenya Road Upper Hill Po Box 25574, Nairobi, Nairobi, 100, Kenya
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 162 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Does the hotel offer parking?
Yes, parking is available on site.
Are pets allowed at the hotel?
No, pets are not allowed.
Is there an airport shuttle?
Yes, the hotel provides a paid airport shuttle service.
Does the hotel have a pool?
Yes, there is an indoor swimming pool and a jacuzzi.
The bottom line
Pullman Nairobi Upper Hill offers a comfortable 5-star stay with strong staff service and solid room quality. The indoor pool and jacuzzi add leisure appeal, though dining scores slightly lower and the location requires a short drive to central Nairobi.
7.9A reliable choice for comfort and service in Nairobi's Upper Hill.
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